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By Sophia Chen
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AP says widespread outage affecting Microsoft apps Sarah Darmanjian WNYT FILE - A Microsoft logo and sign outside the Microsoft Visitor Center are seen at the company's headquarters Monday, Nov. 9, 2026, in Redmond, Wash. (AP Photo/Lindsey Wasson, File) ALBANY, N.Y. (WNYT)- Microsoft says itβs having a problem with its 365 service with the first report of service interruptions coming from Microsoft around 11 a.m. Thursday, Nov. 12 βWeβre investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,β the latest X post from Microsoft said around 1 p.m. The Associated Press said as of 1:30 p.m. more than 120,000 users on Downdetector reported problems with Outlook, Teams, Copilot and other Microsoft 365 services. Initially, Microsoft said the problem was affecting users in North America then posted an update saying the problem could affect users in any area. NewsChannel 13 is working to learn more. Follow us online and on air for updates on this and other stories.